<h2>Terms and Conditions</h2>
<p><strong>Effective Date:</strong> July 5, 2026</p>
<p>Welcome to SunSandHolidays. These Terms and Conditions ("Terms") govern your access to and use of the SunSandHolidays website, mobile applications, and all related services (collectively referred to as the "Platform"). By accessing or using our Platform, making a booking, or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.</p>
<p>If you do not agree with any part of these Terms, you should immediately discontinue the use of our Platform.</p>
<h3>1. About SunSandHolidays</h3>
<p>SunSandHolidays is an online travel booking platform that facilitates flight reservations by connecting customers with airlines, global distribution systems (GDS), travel consolidators, and other authorized travel partners. We act primarily as an intermediary between customers and service providers.</p>
<p>While we strive to provide accurate information and seamless booking services, the actual transportation services are provided solely by the respective airlines and are subject to their own rules, conditions, policies, and operational procedures.</p>
<h3>2. Eligibility</h3>
<p>To use our services, you must:</p>
<ul>
<li>Be at least 18 years of age.</li>
<li>Possess the legal capacity to enter into binding agreements.</li>
<li>Provide accurate, complete, and current information.</li>
<li>Use the Platform only for lawful purposes.</li>
<li>Make bookings only for yourself or persons authorized by you.</li>
</ul>
<p>You agree that all information provided during booking is truthful and accurate.</p>
<h3>3. Acceptance of Airline Rules</h3>
<p>Every airline has its own:</p>
<ul>
<li>Fare Rules</li>
<li>Baggage Policy</li>
<li>Cancellation Policy</li>
<li>Refund Policy</li>
<li>Check-in Requirements</li>
<li>Boarding Rules</li>
<li>Travel Restrictions</li>
<li>Special Assistance Policies</li>
</ul>
<p>When booking through SunSandHolidays, you also agree to comply with the airline's specific policies, which may vary depending on fare class, destination, route, and ticket type.</p>
<h3>4. Booking Confirmation</h3>
<p>A booking is considered confirmed only after:</p>
<ul>
<li>Full payment has been successfully received.</li>
<li>The airline confirms seat availability.</li>
<li>A valid ticket (PNR/E-ticket) has been issued.</li>
<li>Confirmation is sent to your registered email address.</li>
</ul>
<p>Submitting payment alone does not guarantee ticket issuance.</p>
<p>In rare situations where the airline fails to confirm your booking after payment, we will notify you and initiate a refund according to applicable policies.</p>
<h3>5. Pricing</h3>
<p>We make every effort to ensure pricing accuracy.</p>
<p>Displayed prices may include:</p>
<ul>
<li>Base airfare</li>
<li>Applicable taxes</li>
<li>Airport charges</li>
<li>Fuel surcharge</li>
<li>Government taxes</li>
<li>Convenience fees</li>
<li>Booking service charges</li>
</ul>
<p>Prices remain subject to change until ticket issuance.</p>
<p>If an airline changes the fare before ticket issuance, the booking may require additional payment or cancellation.</p>
<h3>6. Fare Rules</h3>
<p>Every ticket is sold under specific fare conditions established by the airline.</p>
<p>Certain fares may be:</p>
<ul>
<li>Non-refundable</li>
<li>Non-changeable</li>
<li>Partially refundable</li>
<li>Subject to airline penalties</li>
<li>Valid only for specific travel dates</li>
</ul>
<p>Customers are responsible for reviewing fare conditions before purchasing.</p>
<h3>7. Payment</h3>
<p>We accept various secure payment methods.</p>
<p>Payments may include:</p>
<ul>
<li>Credit Cards</li>
<li>Debit Cards</li>
<li>Net Banking</li>
<li>UPI</li>
<li>Digital Wallets</li>
<li>Other supported payment gateways</li>
</ul>
<p>Bookings remain pending until successful payment authorization.</p>
<p>Fraudulent payments may result in cancellation without prior notice.</p>
<h3>8. Customer Responsibilities</h3>
<p>Passengers must:</p>
<ul>
<li>Verify all passenger names before payment.</li>
<li>Ensure passport names match booking names exactly.</li>
<li>Carry valid government-issued identification.</li>
<li>Obtain necessary visas.</li>
<li>Meet immigration requirements.</li>
<li>Arrive at the airport on time.</li>
<li>Complete check-in within airline deadlines.</li>
</ul>
<p>SunSandHolidays is not responsible for denied boarding caused by incorrect passenger information.</p>
<h3>9. Passport, Visa and Travel Documents</h3>
<p>International travel requires valid documentation.</p>
<p>Passengers are solely responsible for obtaining:</p>
<ul>
<li>Passport</li>
<li>Visa</li>
<li>Transit Visa</li>
<li>Health Certificates</li>
<li>Vaccination Documents</li>
<li>Immigration Approvals</li>
<li>Government Permissions</li>
</ul>
<p>Failure to possess proper documentation does not qualify for refunds beyond airline policies.</p>
<h3>10. Flight Schedule Changes</h3>
<p>Airlines may modify:</p>
<ul>
<li>Flight timings</li>
<li>Aircraft</li>
<li>Airports</li>
<li>Routes</li>
<li>Stopovers</li>
<li>Departure Gates</li>
</ul>
<p>SunSandHolidays has no control over such operational decisions.</p>
<p>Passengers should regularly verify flight status directly with the airline.</p>
<h3>11. Flight Delays and Cancellations</h3>
<p>Airlines may delay or cancel flights due to:</p>
<ul>
<li>Weather</li>
<li>Technical issues</li>
<li>Air traffic restrictions</li>
<li>Government regulations</li>
<li>Security concerns</li>
<li>Natural disasters</li>
<li>Operational requirements</li>
</ul>
<p>Compensation or assistance is governed solely by the operating airline and applicable aviation laws.</p>
<h3>12. Baggage Policy</h3>
<p>Baggage allowance varies by:</p>
<ul>
<li>Airline</li>
<li>Route</li>
<li>Fare Type</li>
<li>Cabin Class</li>
</ul>
<p>Passengers are responsible for complying with baggage limits.</p>
<p>Excess baggage charges are determined by the airline.</p>
<h3>13. Name Corrections</h3>
<p>Minor corrections may be permitted depending on airline policy.</p>
<p>Complete passenger name changes are generally not allowed after ticket issuance.</p>
<p>Additional fees may apply.</p>
<h3>14. Travel Insurance</h3>
<p>We strongly recommend purchasing comprehensive travel insurance covering:</p>
<ul>
<li>Trip Cancellation</li>
<li>Medical Emergencies</li>
<li>Lost Baggage</li>
<li>Flight Delays</li>
<li>Personal Accidents</li>
<li>Emergency Evacuation</li>
</ul>
<p>SunSandHolidays is not liable for losses that could have been covered under travel insurance.</p>
<h3>15. Promotional Offers</h3>
<p>Discounts and promotional campaigns:</p>
<ul>
<li>Have limited validity.</li>
<li>Cannot be combined unless specified.</li>
<li>May be withdrawn without notice.</li>
<li>May contain eligibility conditions.</li>
</ul>
<p>Improper use of promotional codes may result in cancellation.</p>
<h3>16. User Conduct</h3>
<p>Users agree not to:</p>
<ul>
<li>Submit false information.</li>
<li>Commit payment fraud.</li>
<li>Abuse promotional offers.</li>
<li>Attempt unauthorized access.</li>
<li>Disrupt website operations.</li>
<li>Use automated bots without permission.</li>
<li>Violate applicable laws.</li>
</ul>
<p>Violations may result in suspension or legal action.</p>
<h3>17. Intellectual Property</h3>
<p>All content available on the Platform, including:</p>
<ul>
<li>Logos</li>
<li>Graphics</li>
<li>Website Design</li>
<li>Software</li>
<li>Databases</li>
<li>Text</li>
<li>Images</li>
<li>Icons</li>
<li>Branding</li>
</ul>
<p>is the exclusive property of SunSandHolidays or its licensors.</p>
<p>Unauthorized reproduction or distribution is prohibited.</p>
<h3>18. Privacy</h3>
<p>Your personal information is processed according to our Privacy Policy.</p>
<p>By using our services, you consent to the collection, storage, and processing of your information for booking, customer support, fraud prevention, legal compliance, and service improvement.</p>
<h3>19. Limitation of Liability</h3>
<p>SunSandHolidays shall not be liable for:</p>
<ul>
<li>Airline operational decisions.</li>
<li>Flight cancellations.</li>
<li>Flight delays.</li>
<li>Missed connections.</li>
<li>Immigration refusal.</li>
<li>Visa rejection.</li>
<li>Baggage damage.</li>
<li>Lost baggage.</li>
<li>Government restrictions.</li>
<li>Weather disruptions.</li>
<li>Natural disasters.</li>
<li>Acts of terrorism.</li>
<li>Airport closures.</li>
<li>Technical failures beyond our control.</li>
</ul>
<p>Our total liability shall not exceed the booking amount paid directly to us where legally permissible.</p>
<h3>20. Force Majeure</h3>
<p>We shall not be responsible for delays or failures caused by events beyond reasonable control including:</p>
<ul>
<li>War</li>
<li>Civil unrest</li>
<li>Pandemic</li>
<li>Epidemic</li>
<li>Government actions</li>
<li>Flood</li>
<li>Earthquake</li>
<li>Fire</li>
<li>Cyclone</li>
<li>Labor strikes</li>
<li>Power failures</li>
<li>Internet outages</li>
</ul>
<h3>21. Account Security</h3>
<p>Users are responsible for maintaining the confidentiality of account credentials.</p>
<p>You agree to notify us immediately of any unauthorized access.</p>
<h3>22. Termination</h3>
<p>We reserve the right to suspend or terminate user access for:</p>
<ul>
<li>Fraudulent activity</li>
<li>Abuse of services</li>
<li>Policy violations</li>
<li>Illegal activities</li>
<li>Payment disputes</li>
</ul>
<h3>23. Governing Law</h3>
<p>These Terms shall be governed by the laws applicable in the jurisdiction where SunSandHolidays operates.</p>
<p>Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.</p>
<h3>24. Changes to Terms</h3>
<p>SunSandHolidays reserves the right to update these Terms at any time.</p>
<p>Updated Terms become effective immediately upon publication on the Platform.</p>
<p>Continued use constitutes acceptance of the revised Terms.</p>
<h3>25. Contact Us</h3>
<p>For any questions regarding these Terms and Conditions, please contact our customer support team through the contact information provided on the SunSandHolidays website.</p>